Data protection
Data protection is a matter of utmost importance to us. The following information reflects our ongoing commitment to safeguarding your personal data, which has been and will continue to be handled in accordance with these principles. We are committed to protecting your personal data and ensuring its privacy, security, and compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). By using our services, you consent to the collection, processing, and storage of your personal data as outlined in our Privacy Policy. We will only use your data for legitimate business purposes, and you have the right to access, rectify, or request the deletion of your data at any time. For more detailed information on how we handle your personal data.
This notice aims to provide you with a clear overview of the personal data we collect, the systems in which this data is stored, and how you can revoke your consent to this storage at any time.
What Data is Collected?
We store both your company data and personal information, such as your first name, last name, and email address, across various systems as part of our service offerings. Some of our websites use cookies to enhance your user experience, including facilitating product usage or storing login information. You have the option to browse our websites without cookies by disabling them in your browser settings.
Without limitation, any of the following Data may be collected:a) name;b) date of birth;c) job title & profession;d) contact information such as email addresses and telephone numbers;e) demographic information such as post code, preferences and interests;f) financial information such as credit / debit card numbers;d) IP address (automatically collected);e) web browser type and version (automatically collected);f) operating system (automatically collected);g) a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); andh) Cookie information (see Clause 10 below).
What Software Do We Use?
As a technology company specializing in Microsoft technologies, we primarily use Microsoft’s cloud-based services. However, we also utilize systems from other providers. Below is a representative list of the primary systems we use to store personal data:. Dynamics 365 for Sales (CRM). Dynamics 365 Business Central. Microsoft 365 and its entire suite of components. Microsoft Power Platform and its entire suite of components. Learning platform. Zendesk. Google Analytics. Stripe
Why Do We Collect This Data?
Your personal data is collected either to grant you access to our learning portal or to provide you with relevant information via our newsletter (email). This may include access credentials for our live broadcasts and updates on innovations and product releases related to Microsoft Dynamics. Additionally, we may send electronic documents such as offers or invoices to your stored email addresses when they pertain to specific business transactions.
Who Has Access to This Data and Why?
Access to your data is restricted to MBS-TRAINING, Learn4D365 - Rene Gayer employees who require it to perform their job functions. Our access control systems ensure that only authorized personnel can view this data. Your data is used exclusively for internal purposes and will not be shared with third parties or external companies.
Where Is Your Data Stored?
Our services utilize Microsoft 365 and Dynamics 365, which are cloud-based platforms provided by Microsoft. The data you provide to us may be stored in Microsoft’s global data centers, including those within the European Union and other jurisdictions. While we rely on Microsoft's robust security measures and compliance with international data protection regulations, we cannot guarantee the absolute security of data stored on these platforms. Please be aware that by using our services, you consent to the storage and processing of your data by Microsoft in accordance with their privacy and compliance policies.
We utilize Zendesk for customer support and service management. Your data, when handled through Zendesk, is stored and managed according to Zendesk's security and privacy practices. For detailed information on how Zendesk protects your data, please visit their Trust Center.
We use Google Analytics, along with other analytics services, to track and analyze user interactions with our website. These tools help us understand website usage, improve our services, and deliver a better user experience. Data collected through these services is handled in accordance with applicable privacy laws and is used solely for our internal analysis purposes. For more details on Google Analytics' data practices, you can visit their Privacy Policy.
We use Stripe as our payment processor to securely handle your transactions. Stripe ensures that your payment information is encrypted and processed in compliance with industry standards. For more information on how Stripe protects your data, please refer to their Privacy Policy.
How Can I Withdraw My Data from Storage?
To withdraw your consent for data storage, please contact our support team at help@learn4d365.com. Once we receive your request, our team will promptly delete or deactivate your data within our system. You will receive a confirmation of this action within 10 business days.In some instances, we may need to mark your data as locked or inactive rather than delete it entirely. This is often required for legal reasons, such as compliance with statutory retention periods or ongoing business transactions. Rest assured, this data will no longer be used for any further communication or informational purposes.By revoking your consent, your personal data will be unlinked from your company profile, and you will no longer receive notifications, such as access credentials or product updates.
Use of Cookies
Our website uses cookies to enhance your browsing experience, personalize content, and analyze our traffic. Cookies allow us to remember your preferences and improve site functionality. You can manage your cookie preferences through your browser settings at any time. Please note that disabling cookies may affect your ability to fully use certain features of our website. For more details on Cookies practices, you can visit our Cookie Policy.
Who Can I Contact with Questions About Data Protection?
If you have any questions or concerns about data protection, you can reach out to us at help@learn4d365.com.
This notice aims to provide you with a clear overview of the personal data we collect, the systems in which this data is stored, and how you can revoke your consent to this storage at any time.
What Data is Collected?
We store both your company data and personal information, such as your first name, last name, and email address, across various systems as part of our service offerings. Some of our websites use cookies to enhance your user experience, including facilitating product usage or storing login information. You have the option to browse our websites without cookies by disabling them in your browser settings.
Without limitation, any of the following Data may be collected:a) name;b) date of birth;c) job title & profession;d) contact information such as email addresses and telephone numbers;e) demographic information such as post code, preferences and interests;f) financial information such as credit / debit card numbers;d) IP address (automatically collected);e) web browser type and version (automatically collected);f) operating system (automatically collected);g) a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); andh) Cookie information (see Clause 10 below).
What Software Do We Use?
As a technology company specializing in Microsoft technologies, we primarily use Microsoft’s cloud-based services. However, we also utilize systems from other providers. Below is a representative list of the primary systems we use to store personal data:. Dynamics 365 for Sales (CRM). Dynamics 365 Business Central. Microsoft 365 and its entire suite of components. Microsoft Power Platform and its entire suite of components. Learning platform. Zendesk. Google Analytics. Stripe
Why Do We Collect This Data?
Your personal data is collected either to grant you access to our learning portal or to provide you with relevant information via our newsletter (email). This may include access credentials for our live broadcasts and updates on innovations and product releases related to Microsoft Dynamics. Additionally, we may send electronic documents such as offers or invoices to your stored email addresses when they pertain to specific business transactions.
Who Has Access to This Data and Why?
Access to your data is restricted to MBS-TRAINING, Learn4D365 - Rene Gayer employees who require it to perform their job functions. Our access control systems ensure that only authorized personnel can view this data. Your data is used exclusively for internal purposes and will not be shared with third parties or external companies.
Where Is Your Data Stored?
Our services utilize Microsoft 365 and Dynamics 365, which are cloud-based platforms provided by Microsoft. The data you provide to us may be stored in Microsoft’s global data centers, including those within the European Union and other jurisdictions. While we rely on Microsoft's robust security measures and compliance with international data protection regulations, we cannot guarantee the absolute security of data stored on these platforms. Please be aware that by using our services, you consent to the storage and processing of your data by Microsoft in accordance with their privacy and compliance policies.
We utilize Zendesk for customer support and service management. Your data, when handled through Zendesk, is stored and managed according to Zendesk's security and privacy practices. For detailed information on how Zendesk protects your data, please visit their Trust Center.
We use Google Analytics, along with other analytics services, to track and analyze user interactions with our website. These tools help us understand website usage, improve our services, and deliver a better user experience. Data collected through these services is handled in accordance with applicable privacy laws and is used solely for our internal analysis purposes. For more details on Google Analytics' data practices, you can visit their Privacy Policy.
We use Stripe as our payment processor to securely handle your transactions. Stripe ensures that your payment information is encrypted and processed in compliance with industry standards. For more information on how Stripe protects your data, please refer to their Privacy Policy.
How Can I Withdraw My Data from Storage?
To withdraw your consent for data storage, please contact our support team at help@learn4d365.com. Once we receive your request, our team will promptly delete or deactivate your data within our system. You will receive a confirmation of this action within 10 business days.In some instances, we may need to mark your data as locked or inactive rather than delete it entirely. This is often required for legal reasons, such as compliance with statutory retention periods or ongoing business transactions. Rest assured, this data will no longer be used for any further communication or informational purposes.By revoking your consent, your personal data will be unlinked from your company profile, and you will no longer receive notifications, such as access credentials or product updates.
Use of Cookies
Our website uses cookies to enhance your browsing experience, personalize content, and analyze our traffic. Cookies allow us to remember your preferences and improve site functionality. You can manage your cookie preferences through your browser settings at any time. Please note that disabling cookies may affect your ability to fully use certain features of our website. For more details on Cookies practices, you can visit our Cookie Policy.
Who Can I Contact with Questions About Data Protection?
If you have any questions or concerns about data protection, you can reach out to us at help@learn4d365.com.